CN

Support

Customer is our God, quality is God's requirement, customersatisfaction is our eternal purpose.

Service Time

0755-29688836

365 days a year, 7x24 hours a week, free phone service (0755-29688836) support

If users encounter any maintenance or operational issues, they can call our company's after-sales repair service to consult technical personnel for relevant issues. If the technical issues cannot be resolved in real time, our company will send engineering personnel to the project site to assist.

Service Content

Troubleshooting Method

Confirm and connect the serial line

Replace the computer

Replace the serial line

Replace Send card

Install new software or install a separate USB driver

Warranty Period

wo years warranty, and life-long maintenance and technical advisory services;

Quality warranty period from the date of delivery of the factory.

Scope of Warranty

Purchase directly of our products

Non direct purchasing our products

Warranty Way

Repair, or by express or other means

Repair, or by express or other means

Repair, or by express or other means

Response Speed

After receiving the product, Average within 24 hours after the repair is completed, will sent products back.

Eight hours after get contaction, will offer our solutions.

Within Warranty Period

Warranty expenses undertaken by the side who defects, damages the goods, If the fault occurs due to our equipment reasons, causes our investigation and repair the fault until the requirements and performance indicators meet the final acceptance, or replacement of defective materials, are free.